At MIS FESCO Online, we are committed to safeguarding the privacy of our users and stakeholders. This Privacy Policy outlines how we collect, use, disclose, and protect information when you visit our portal.
1. Information We Collect
We may collect limited non-personal data when you interact with our site, including:
- IP address
- Browser type
- Access time and pages visited
- Usage analytics for system performance
- Data submitted through contact or feedback forms
We do not collect personal identification information unless you voluntarily provide it.
2. How We Use Your Information
We use collected information to:
- Monitor website performance and improve user experience
- Respond to inquiries or feedback submitted via contact forms
- Analyze system access patterns to ensure portal stability
- Prevent unauthorized access or cyber threats
3. Data Security
We implement reasonable administrative and technical measures to protect data from unauthorized access or disclosure. All system logs and access data are stored securely and reviewed periodically by our IT department.
4. Sharing of Information
MIS FESCO Online does not sell, trade, or share your information with any third parties. Information may be disclosed only:
- To comply with legal obligations
- To respond to lawful government or regulatory requests
- For internal investigation of system misuse
5. Third-Party Links
Our website may contain links to official government or utility-related portals. We are not responsible for the privacy practices of these external websites.
6. Cookies Policy
Currently, MIS FESCO Online does not use cookies. However, server logs may temporarily store anonymous data for audit purposes.
7. User Rights
As a user, you have the right to:
- Request access to any personal data you voluntarily provided
- Ask for correction or deletion of your data (if any)
- Contact us for data-related queries
8. Contact Us
If you have any questions about this Privacy Policy, please contact:
📧 Email: privacy@fesco.com.pk
📞 Phone: +92-41-9220184
📍 Address: MIS Department, FESCO Headquarters, Faisalabad, Pakistan